Process & Procedures

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Highlights

Afterschool Guide Service Info

DWUL Platform Service Info

Provider-School Engagement Guide

How to Get Requests from Schools

SD43 Program Safety Guide (Required)

Can I Use DWUL for Other Programs/Camps

Technical

Program Development & Expectations

Business Development & Expectations

School Program Request Process

School Communication Guideline

Program Cost Setting Guide

SD43 Program "Posting" (listing) Guide

How Parents Register for Programs (Posted)

Questions from Parents or Schools

Parent Account & Registration Support

E-Transfer Payment Info for Registration

How to Cancel/Refund a Student or Program

To Cancel a Program that has Registrations:

1. Notify schools and parents, and CC DWUL Support Team (to "process/approve" the cancellation/refunds asap)

2. Cancel all the students from the program list (they will be removed once "approved/processed" by DWUL Admin Team)

3. After all the students are removed from the list (asap or within 1 day) - Click the "Delete" button on the program card in the listing dashboard to remove the program listing from the Provider account.

Cancellation Policy & Procedures

How to Process Prorated Registration

Can I Update Program Costs with Registrations

How to Create Promo Codes

How to Sponsor/Support Vulnerable Families

How to Share and Promote "Posted" Programs

How to "Export" (download) Student Lists

Payment Disbursements Process

Policy Guide

School District Policies Guide

School-Based Policies Guide

Policies for Supporting Vulnerable Families

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